Privacy Policy
Last Updated: 11 Mar, 2024
1. What Is This Privacy Policy?
This Privacy Policy applies to the website https://watchspace.com/ (“WatchSpace” or the “Services”), which is owned, provided, and operated by Watch Space, Inc. (“we,” “our,” and “us”). Unless expressly specified otherwise, we are the data controller of personal information collected and processed for the administrative, operational, and commercial management of WatchSpace.
We are a platform for our users to buy and sell new and pre-owned luxury watches. Your privacy is important to us. This Privacy Policy describes how we collect, use, share, or otherwise process your information and your rights associated with that processing.
WatchSpace may contain links to other websites, applications, platforms, and services maintained by third parties. The information practices of these third parties, including the social media platforms that host our branded social media pages (e.g., Facebook, Instagram, YouTube, etc.), are governed by their privacy statements, which you should review to better understand their privacy practices. This Privacy Policy only applies to WatchSpace and the services it provides.
We encourage you to read this Privacy Policy and our Terms and Conditions carefully. If you do not agree with this Privacy Policy, please do not access or use WatchSpace or interact with any other aspect of our business.
2. What Personal Information Do We Collect?
For the purpose of this Privacy Policy, “personal information” means all information that identifies, relates to, describes, can be associated with, or could reasonably identify you as an individual. This includes data such as your name, address, or email address, as well as less obvious data like device and usage data, sensitive personal information such as your social security number or driver’s license number, and account log-in credentials.
The provision of certain types of personal information may be required or optional. If you refuse to provide any data we require to complete a request from you, we may not be able to process your request.
Your personal information can be provided directly by you, collected automatically, or provided by other sources.
Personal Information You Provide To Us Directly
Depending on the specific services you use and how you interact with us, you may provide us with various types of personal information as further described below.
Creating an Account on WatchSpace. When you create a WatchSpace account as a buyer, you are required to provide your first and last name, email address, phone number, username, and password. When you create a WatchSpace account as a private seller, you are required to provide your first and last name, email address, phone number, username, password, address, date of birth, nationality, and taxpayer id number. When you create a WatchSpace account as a dealer, you are required to provide your entity name, the first and last name of a contact person, email address, phone number, username, password, address, and taxpayer id number. We may give you the option to provide additional information such as your profile photo, gender, profession, and languages you speak. You will receive an email confirmation after your account has been created.
Using WatchSpace Internal Messenger. Registered users can communicate with us, dealers, buyers, and private sellers using our internal messenger. Communication occurs between you, the person you're contacting, and us. Messages are automatically and manually scanned in our discretion to prevent fraud, detect illegal activities, and ensure compliance with our Terms and Conditions. You can manage your messages or request deletions. In cases of fraud, illegal activity, or violations, we may retain relevant messages for legal purposes, even if you've requested deletion.
Contacting Our Customer Support. When you contact our customer support, you will need to provide your username, email address, phone number, a brief description of the issue, any relevant documents or screenshots, and any personal information you choose to share.
Subscribing to Our Newsletter. To receive our newsletter, you will need to provide your email address. You can unsubscribe at any time by clicking the link in any newsletter or emailing us at support@watchspace.com.
Submitting a Customer Review. Your opinion about our services is important to us. You may share your thoughts by submitting a review or comment. You will need to provide your username, first and last name, email address, comments, pictures, and any other information you choose to include in the review. We reserve the right to delete or not publish reviews.
Using the Watch Collection. If you are a private seller or dealer, you can manage your watch collection online by adding watches, entering details, and uploading pictures. This includes data such as the watch's reference number, brand, model, condition, and ownership. You can also specify the purchase price, time and place of purchase, and a picture of your watch. This information is voluntary.
Participating in a User Survey. You may be invited to take part in user surveys to help us understand user behavior, needs, and motivations. This helps us improve our platform, products, and processes. You will need to provide your username, first and last name, email address, phone number, and any personal information you choose to share.
Personal information We Automatically Collect From You
We use common information-gathering tools, such as tools for collecting data, cookies, web beacons, pixels, and similar technologies to collect information that may contain personal information as you navigate WatchSpace or interact with emails we have sent to you.
Device data. When you visit or use WatchSpace, we may collect identifiers, commercial information, and internet activity information such as IP address, device and application information, identification numbers and features, location, browser type, plug-ins, integrations, internet service provider, mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, and date and time stamps associated with your usage.
Usage data. We collect information about your usage and activity on WatchSpace, which may include the content of WatchSpace that you visit, the time and date of your visit, the time spent on those pages, views and interactions with content and ads, frequency of your interactions on WatchSpace, and other diagnostic data. In addition, we may use aggregated usage data for other internal business purposes, such as to identify additional business opportunities and to ensure that we are meeting the demands of our users.
Cookies, web beacons, and other tracking technologies. We and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, pixels, tags, JavaScript) to provide certain functionality and features, to recognize you across different services and devices, and to enhance your experience by measuring and analyzing how you use WatchSpace. The technologies we use may include:
• Cookies. A cookie is a small file placed on your device, allowing us to track use, infer browsing preferences, and improve and customize your browsing experience. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal device when you go offline, while session cookies are deleted as soon as you close your web browser or turn off your device. You can control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.
• Web Beacons. We also use web beacons and pixels on WatchSpace and in emails. For example, we may place a pixel in a marketing email that notifies us when you click on a link in the email. We use these technologies to operate and improve our website and marketing emails.
Personal information Provided by Other Sources
Third-party services you use or link to WatchSpace. Depending on your use of WatchSpace, we sometimes receive personal information when you integrate or link a third-party service with WatchSpace. For example, when you create, log into, or access WatchSpace through a social media platform or a third-party website credentials, we may receive information regarding your social media account or third-party website profile. The information we receive when you link or integrate WatchSpace with a third-party service depends on the settings, permissions, and their privacy policies and terms and conditions of use. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed.
3. Why Do We Collect Your Personal information?
We collect and process your personal information for the following purposes and rely on the following legal bases.
Purpose Description Legal Basis
To register and manage user account. We process your personal information to register and manage your account as a user of WatchSpace, such as service features, user correspondence, user relationship management. Necessary for the performance of a contract or our legitimate interest in the management of user accounts.
To provide and improve our website. We process your personal information to operate and administer our WatchSpace website and to provide you with the content you access and request. We also process your personal information to analyze overall trends and help us improve the user experience on the website. Our legitimate interest in providing a well-functioning website and online content to our users, prospective users, and visitors regarding our service offering and related information.
To provide our services. We process your personal information to deliver services. Necessary for the performance of a contract or our legitimate interest to provide and administer our services.
To maintain and improve our services. We process your personal information to make sure our services are working properly and improving. Necessary for the performance of a contract or our legitimate interest to maintain and improve our services.
To provide customer support. We process your personal information to resolve technical issues you encounter, respond to your requests for assistance, analyze crash information, and repair and improve the services. Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you.
To market and promote our services. We may send promotional communications that may be of interest to you, including by email and by displaying ads. We may also communicate with you about new services, special offers, or promotions. Our legitimate interest in advertising our services or conducting direct marketing or where you have provided your prior consent.
To conduct business planning, reporting, and forecasting. We process your personal information for analytics and measurement to understand how WatchSpace and our services are used. Our legitimate interest for internal business purposes.
To maintain safety and security. We process personal information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm WatchSpace, our users, or the public. Our legitimate interest in promoting the safety and security of WatchSpace generally and to protect our rights and the rights of others.
To comply with legal obligations. We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of personal information to protect our rights. Legal obligation or our legitimate interest in protecting against misuse or abuse of WatchSpace and our services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, responding to lawful requests, or for auditing purposes.
4. How Do We Share Your Personal information?
We are committed to maintaining your trust. We want you to understand when and with whom we may share your personal information for business purposes.
Service Providers
We share your personal information with our service providers to help us process the data and perform business operations, based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to conduct research, maintain database, operate WatchSpace features, process payment and transaction fulfillment, send communications, provide advertising and marketing services, perform analytics, measurement, data storage, hosting and recovery, and data processing. The service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
For Legal Reasons
Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, and regulatory. We may also disclose your information, including information about your interaction with WatchSpace, (a) to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, (b) to protect and defend the rights, interests, safety, and security of WatchSpace, its users, or the public, and (c) to enforce any terms applicable to WatchSpace.
Business Transfer
We reserve the right to disclose and transfer all information related to WatchSpace, including, without limitation, your personal information and usage information: (i) to a subsequent owner, co-owner or operator of WatchSpace or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.
With Your Consent
We may share your information for other purposes pursuant to your consent or at your direction. For example, we may publish testimonials or featured customer stories to promote WatchSpace, with your permission.
5. How Do We Transfer Your Personal information?
Your personal information is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this personal information may be transferred to — and maintained on — computers located outside of your state, country, or other jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of your personal information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your personal information.
6. How Do We Protect Your Data Security?
We take appropriate precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the personal information we process or use.
While we follow generally accepted standards to protect personal information, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions. If you have any questions about the security of our websites, please contact us by using the information in Section 11 below.
7. How Long Do We Store Your Personal information?
We may retain your personal information for a period of time consistent with the original purpose of collection or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).
After expiry of the applicable retention periods, your personal information will be deleted. We follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and timeframes of deletion. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.
8. How to Manage and Delete Your Personal Information?
Managing, Reviewing, and Updating Your Information
When you are signed into your WatchSpace account, you can always review and update information by visiting your account profile.
Deleting Your Information
If desired, you can delete your WatchSpace account by contacting us at support@watchspace.com. Please note that deletions are reflected promptly in our user database, in some cases, we retain data for limited periods when it needs to be kept for legitimate business or legal purposes. See “Retaining Your Information” below for more information.
9. Children Under 18
If you are under the age of 18, please do not use or provide any personal information to WatchSpace. We do not knowingly collect personal information from children under the age of 18 and do not target WatchSpace to children under 18. If you have reason to believe that a child under the age of 18 has provided their personal information to us, please contact us by sending an email at support@watchspace.com, and we will delete that information.
10. Privacy Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email, popping up a window that requires acceptance of new Privacy Policy, or providing any other notice required by applicable law. We will also update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
Any questions, requests or complaints concerning this Privacy Policy and the exercise of your rights should be directed to us:
Email: support@watchspace.com
Phone: (669)231-9905
Mailing Address: 530 Lakeside Dr Suite 270, Sunnyvale, CA 94085
